Cooling off period is 14 days, if the delivery has to send in parts, than the 14 days will start when the whole package is arrived at your place.
In case of wearable you can try it on. If you want to return your purchase because it's not what you had in mind (you don't have to give a reason why you return your purchase), but if it's damage we will only return your purchase amount minus the damage cost including the shipping cost that you made. If everything is ok we will return your purchase amount including the shipping cost that you made.
If you want to return your order, send us an e-mail with the subject |return|
You will recieve an e-mail with a return-link, now you can print the |return label|, wrap up your purchase, put the label on the package and you can return your package for free at a PostNL spot. If we get a mail that you returned your purchase we will transfer your money back from that moment on, whitin 14 days.
If your purchase is custom made or has an expiration date, in that case you are not allowed to try it first before you return your purchase.
If you have any questions or need help, just mail us!